Policy Contract Revision (2013)
Changes in Premiums (2012)
Yes. According to Clause 18 of the MHS policy contract – Change of Terms and Conditions, we may at our discretion at any time change our premium rates or modify the terms and conditions of the policy, by giving the policyholder thirty (30) days’ written notice at the policyholder’s last known address.
If adverse claims experience persists, combined with medical inflation, it will be necessary for us to review the premiums of MHS in future. This is to ensure the viability and sustainability of this policy.
The premium revisions will take effect upon policy renewal from 1 February 2013 onwards.
As a provider of managed healthcare insurance coverage, we review our plans regularly in response to changes in the healthcare landscape so that our premiums are able to sustain the benefits provided under this scheme.
The premiums have not changed since 2001, barring the GST increase in July 2007. However, in order for us to continue supporting the current MHS benefits against the general medical inflation of about 3% per annum (MOH Press Releases, “MOH to enhance MediShield Coverage”, 18 July 2012), the revision of premiums is necessary.
New Membership Card (2011)
Change of Administrator (2010)
Revision of Panel Doctors (2008)
The changing demographics, evolving medical needs of Singapore, raising business costs, inflation are some of the factors effecting the revisions. Furthermore, the environment in which we operate in no longer supports our capitation-based business model.
As we have revised the MHS business model, the selection of PCC and APCC is no longer relevant.
You will no longer be restricted to one preferred Primary Care Clinic (PCC). You will be able to visit any of the clinics in our revised MHS GP Panel. The new list of clinics is available here.
Yes, they are. You can visit any of the Polyclinics in Singapore for medical consultation. As Polyclinics in Singapore do not have direct billing facilities with us, you are required to pay cash and seek reimbursement from Income. However, the admissibility of claim(s) submitted is still subject to contract terms and conditions.
No, if you are currently a MHS individual Policyholder (PH). We will terminate your policy only if you have not paid the annual premium and there is outstanding account payable to us.
No. In fact new businesses under the group account for MHS were ceased on 1 Jan 2008. This is due to the low take up rate.
You can make your claims directly or through your agent by downloading the claim forms from here.
Please remember to attach the original receipts and other relevant documents, where applicable to
Income Centre, 75 Bras Basah Road,
#03-00 (GH – MHS Claims),
It will take 14 working days upon receipt of complete documents.
Should your PCC decide not to join the revised PCC, they will be termed as Non-Panel. You will only be reimbursed up to the maximum of S$10 with a limit of 3 visits per policy year. Please refer to your contract for terms and conditions.
Change of Administrator (2016)