Press Releases

Press Releases

Stay Healthy and be Rewarded by NTUC Income

27 May 2015
  • The insurer unveils health screenings at a special rate in the heartlands in collaboration with Unity Pharmacy;
  • NTUC Income IncomeShield policyholders who pass all four health markers will receive a $50 shopping voucher; non-policyholders will get $50 discount on first-year premiums if they sign up for Enhanced IncomeShield;
  • The initiatives are being introduced to encourage people in Singapore to adopt and maintain a healthy lifestyle.

SINGAPORE, 27 May 2015 – NTUC Income has implemented a suite of initiatives to reward those who stay healthy and encourage people in Singapore to maintain a healthy lifestyle.

The suite, known as Orange Health, comprises health screening at a special rate in collaboration with NTUC Health’s Unity Pharmacy. It also includes a mobile application to make it easier for users to keep track of their health status, medical appointments and insurance details. The app even allows users to keep track of the medical habits of their dependents.

“People in Singapore have become more health-conscious. This is evident from the increasing numbers of people participating in running and cycling events, and the continued popularity of gym memberships and health food restaurants,” said Mr Marcus Chew, Senior Vice President of Strategic Marketing & Communications at NTUC Income.

There have also been numerous letters to the media calling on insurers to reward policyholders who have never made claims on their insurance policies.

Mr Chew explained: “We believe that those who make an effort to be healthy, and to stay healthy, deserve to be rewarded. That is why we developed Orange Health to encourage people to take charge of their health. For those whose health conditions are not ideal, we hope they will take the first step towards a healthier life.”
As part of Orange Health, members of the public are invited to undergo a basic health screening provided by Unity Pharmacy and Healthway Medical Corporative for just $15. The Orange Health Screening will be conducted at selected Unity Pharmacy outlets across Singapore. They will also be conducted by Healthway Medical at NTUC Income’s branches at Bras Basah, Tampines and Ang Mo Kio on selected Saturdays.
The screening covers four health markers – Body Mass Index (BMI), blood pressure, fasting blood glucose and cholesterol.

According to Mr Peter Yap, Unity Pharmacy’s Director of Pharmacy Practice & Development, these four tests provide an indication of the risk of developing many medical conditions.
Said Mr Yap: “While we encourage people to undergo more thorough periodic health screenings, these tests provide a basic gauge of a person’s health status. In most cases, the results are good indications of a person’s lifestyle and physical condition.”

He added: “The health screening under Orange Health is affordable and accessible, and should be done at least once a year so that people have an idea of the state of health. The point-of-care system employed by Unity also allows same-day results and minimal blood draw. If the readings are unfavourable, our pharmacists will advise clients on the necessary course of action, or refer them to doctors to manage their conditions.”

Those currently insured under NTUC Income IncomeShield or Enhanced IncomeShield and pass all four tests will receive a $50 CapitaMall shopping voucher. As an incentive to stay healthy, they can undergo the same test in a year’s time and receive the same reward if their results are good.

Those who are not insured under IncomeShield or Enhanced IncomeShield will receive $50 discount off their first-year premiums if they choose to sign up for Enhanced IncomeShield.

All participants are required to register for the health screening ( at least two weeks in advance, and fast 12 hours prior to the tests being conducted. The first test for the public is available on June 15.

Orange Health Application

As part of Orange Health, NTUC Income has also unveiled a unique mobile phone application aimed at helping people keep track of their health status.

Available on both iOS and Android platforms, one of the features of the app is the Digital Vault. This allows users to save details of their important information such results of health screening, allergies, medication and insurance policies. Users can regularly send such information from this app via email to their family members or loved ones so that their next-of-kin have the details on hand in the event of an emergency.

Users can also set up reminders for health checks, medical appointments and when they should take their medication and supplements.

Another key innovative feature is the Caregiver function, which allows the assigned caregiver to receive notifications when the user acknowledges his or her alarms for taking medication and medical appointments. This offers caregivers a greater peace of mind, especially when they are at work and unable to keep an eye on their loved ones.

Mr Chew said: “The Orange Health application taps on existing technology to make it much more convenient for people to keep track of their medical information and that of the people they care for. It is our way of making available a tool that is part of a holistic initiative to encourage and motivate people to be healthy and to remain healthy.”

NTUC Income’s SG50 Initiatives

The launch of Orange Health comes in the wake of NTUC Income’s recent unveiling of its SG50 offerings to celebrate the nation’s 50th birthday. These were also tailored to encourage Singaporeans to take up health insurance and support children from low-income families.

Effective immediately, children aged 12 and below who take up NTUC Income’s Enhanced IncomeShield plan will receive reward vouchers equivalent to the first-year premium. Those aged 13 and above who take up Enhanced IncomeShield will receive a $100 reward voucher.

NTUC Income will also provide medical subsidy for children aged 12 years and below at all Healthway Group clinics if they hold CHAS blue cards. More than 100,000 children are expected to benefit from this support.

 “NTUC Income was established 45 years ago for the people of Singapore,” said Mr Chew. “We have progressed with our nation and it is appropriate that we celebrate our nation’s 50th birthday by taking care of the young and the underprivileged.”