Domestic Cleaning

Domestic Cleaning

Hire an independent domestic cleaner on a weekly basis or for a one-time cleaning job.

What is offered

Enjoy convenient domestic assistance to supplement your busy lifestyle. All domestic cleaners [1] are trained before being assigned job requests.

Two types of packages are available to meet the varying needs of households. Weekly Cleaning is for general regular house cleaning on a regular basis and One-Time Cleaning is suitable for new homes or spring cleaning before a festive season.

Weekly Cleaning packages

Prices inclusive of GST. Minimum 4 visits per month.

  Weekday Package (Mon – Fri) Weekend Package (Sat / Sun)
3 hours per visit 4 times per month $200 per month $240 per month
4 hours per visit 4 times per month $260 per month $300 per month

Rates applicable for floor area of 1300 ft² and below.

Job scope

Bedrooms and living room

  • Vacuum and mop floor
  • Clean all mirrors
  • Dusting of furniture
  • Changing bed linen (once a month)

Bathroom

  • Clean and disinfect bathtub, basin and toilet bowl
  • Wash toilet floor and walls
  • Clean all mirrors

Kitchen

  • Mop floor
  • Wipe cooking stove and exterior electrical appliances
  • Wipe exterior surface of all cabinets
  • Wash basin

Others

  • Empty trash
  • Clean windows* and grills (rotational basis)
  • Clean doors and metal gate (rotational basis)
  • Ironing (for 4 hours service only and subject to a maximum of 10 pieces per visit)

*(External window cleaning of high rise apartments or homes with more than one level not included)

When a request for a cleaner is received, we first check for an available cleaner in your area. In the event that there is no available cleaner in your area, you can opt to be referred to a domestic cleaning service provider. The service providers’ packages and rates are different from NTUC Income and a one-time agency fee is charged.

One-Time Cleaning packages

Prices inclusive of GST.

Floor Area Hours Weekday Service (Mon – Fri) Weekend Service(Sat / Sun) & Public Holidays
Standard Rate Peak Period Standard Rate Peak Period
Below or up to 1,000 ft²
(4 room HDB or 2 bedroom condo & below)
3 hours with
2 domestic cleaners
$126 $140 $150 $168
Between 1,000 and 1,300 ft²
(4 or 5 room HDB or 3 bedroom Condo)
4 hours with
2 domestic cleaners
$168 $188 $200 $220

Peak period rates apply 3 weeks before the following festive occasions:
Christmas, Chinese New Year, Hari Raya Puasa and Deepavali

Job scope

General Coverage

  • All windows and grilles (note exception)
  • All doors and gates
  • Balcony (if any)
  • All bathrooms (include tiled walls, floor, basin, toilet bowls and fittings)
  • Vacuum and mop all floor areas
  • Kitchen area (include tiled walls, cooking stove and exterior electrical appliances)
  • Exterior of all furniture including kitchen cabinets
  • Interior shelving (if empty)
  • Interior of cabinets (if empty)
  • Glass surfaces (mirrors and sliding doors)

Exception:

Job scope does not include cleaning of ceiling and wall fans, high windows and grilles, exterior of windows and grilles of high-rise apartments or homes with more than one level, curtain rails, shifting of furniture, removal of renovation debris, packing of personal effects, ironing and changing of bed linen.

Note:

The job scope for both Weekly Cleaning and One-Time Cleaning is only a general guide on the domestic cleaners' job coverage. However, depending on your cleaning priorities and extent of cleaning required, the tasks that they are able to complete within the specified time may not necessarily encompass all the mentioned duties.

Cleaning equipment & materials

Customer must provide cleaners with cleaning equipment such as a vacuum cleaner, mop, window wiper, detergent for different floor types, cleaning cloth, ladder, pails and brushes for both weekly and one-time cleaning.

Referral Services is provided by NTUC Income Enterprises Pte Ltd (NIE), a wholly owned subsidiary of NTUC Income. View NIE’s Privacy Policy.

Important Notes

  1. The domestic cleaners are independent contractors and are not employed by nor an agent of NTUC Income Home Services. Any dispute about the quality, performance, loss or damage caused by the domestic cleaner must be resolved directly with the domestic cleaner. NTUC Income Home Services is not liable in any way for any loss or damage, costs and expenses suffered arising from your use of our referral services or from any act, default or omission of the domestic cleaners.
Information is correct as of 09 June 2016

Frequently asked questions

Contact us

To enquire about this service, please call our hotline staff at

6788 8788

Mondays to Fridays, 8.30am to 8.30 pm.
Closed on weekends and public holidays.

Testimonials

I am very happy with the service provided by Income and Mdm Ho and will definitely recommend you to my friends. Having employed part-time cleaners for many years from various sources, I am most satisfied with the service provided by Income and Mdm Ho.

- Ai Ling Sim-Devadas, 36, Communications Manager

I was very pleased and satisfied with the cleaning service provided by Income and Ivy. She was always on time, fast and effective in her work.

- Vanessa Katte, Singapore PR