NTUC Income AR 2017

Catherine Choong, 52 Income financial consultant since 1999 “In the course of your work, you will meet people who are poor, middle class or very rich. But I feel that we should offer whatever services that we can to allow them to improve their lives.” From left: Catherine Choong, Lely Koh Lely Koh, 57 Income policyholder since 2015 Trusted Advice, Just Like a Friend’s “What Catherine has done to help me become financially independent is so meaningful…She is a friend I trust. I want to be like her – to be a source of help to everyone.” Lely Koh’s life changed when she suffered a debilitating stroke six years ago. Her mother had found Lely slumped unconscious on the floor. Panicked, the elderly woman phoned her church friend, Catherine Choong, who promptly extended her help to the family. As Lely regained her health slowly, Catherine began to visit her more regularly. As time passed, the pair became close friends, meeting at least once a week. Catherine recalled, “I was very happy to see Lely recovering well from her stroke, but at the same time, I began to worry that the payout she received from her company’s employee benefits insurance plan was going to run out.” Catherine recalled. With Lely’s blessings, Catherine started to help her manage her finances, ensuring Lely and her elderly parents have enough funds to meet their future living expenses. “I used to tell other insurance agents not to waste their time talking to me because I believed they only wanted to sell me products. Catherine is not like that. What she has done to help me become financially independent is so meaningful. She is not just my insurance adviser. She is a friend I trust. I want to be like her – to be a source of help to everyone.”