What you need to know.
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It usually takes 14 working days to process your claim once all documents are received.
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For claims which require further clarification, we will need more time to process your claim. For such cases, we will keep you informed.
1
Prepare the required documents and complete the claim form
Required documents
- Child Illness Rider claim form
- Attending Physician’s Statement(included in section 2 of the form), to be completed by the attending physician.
Claim forms
2
Send us your documents and claim form
Choose one of the following channels for your submission:
Please submit your claim through your insurance advisor OR via email to us at healthcare@income.com.sg
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Get in touch with us.