1 We do not cover claims arising from a pre-existing medical condition where you have been given a terminal prognosis with a life expectancy of under 12 months. Please refer to policy conditions for the precise definition of pre-existing medical conditions.

2 Policy Ts&Cs apply.

3 For trip cancellation and trip shortening under Enhanced PreX Superior and Prestige plans. 50% co-payment applies.

1. Income Insurance Limited (“Income Insurance”) is offering the following promotion(s) (the “Promotion”) subject to these Terms and Conditions:

1.1. A 20% discount for new application of the Qualifying Policies (as defined below) submitted via:

i. Income Insurance website online at https://www.income.com.sg/buy/travel-insurance; or

ii. Income Insurance advisors; or

iii. Any Income Insurance branches; or

iv. The Travel product hotline 6788 1222; or

v. My Income Insurance App

2. A customer shall be eligible to enjoy the Promotion with the purchase of any of Income’s Travel Insurance Enhanced PreX Basic Per-trip plan, Enhanced PreX Superior Per-trip plan, Enhanced PreX Prestige Per-trip plan (collectively the “Qualifying Policies”, and each a “Qualifying Policy”).

This Promotion is not applicable to all of Income’s Travel Insurance Classic Per-trip plans, Deluxe Per-trip plans, Preferred Per-trip plans, Travel Insurance Yearly plans, Travel Insurance Enhanced PreX Yearly plans, and Income’s TravelBliss Per-trip and Yearly plans.

3. Applications for Qualifying Policies must be submitted to Income Insurance from 25 December 2024 to 29 December 2024 (both dates inclusive) (the “Promotion Period”), and premium payment must be successfully received by Income Insurance during the Promotion Period for the customer to be eligible to enjoy the Promotion.

4. A customer may not enjoy this Promotion in conjunction with any other promotion and/or incentive offered by Income Insurance.

5. The Promotion does not affect or change any term, condition and exclusion of the policy contract of the Qualifying Policies issued. The precise terms, conditions and exclusions of the Qualifying Policies are specified in their respective policy contracts.

6. An administrative charge of $10.90 (inclusive of 9% GST) will apply to any endorsement made to any Per-trip Qualifying Policies issued under this Promotion. This administrative charge is in addition to any extra premiums which you will have to pay for making changes to the Per-trip Qualifying Policies such as extending the period of insurance or adding a new insured person. The Discount on premiums payable will also no longer apply as a result of any endorsement to any Per-trip Qualifying Policies issued under this Promotion and the extra premiums.

7. An administrative charge of $10.90 (inclusive of 9% GST) will also apply for cancellation of any Per-trip Qualifying Policies issued under this Promotion. This administrative charge includes the prevailing administrative charge stated in the policy conditions for cancellation of policy. There is no premium refund for Per-trip Qualifying Policies which are cancelled after the start date of the policy.

8. A customer and the insured persons are not eligible for this Promotion if the customer cancel any existing Income’s Travel Insurance policy and purchase the Per-trip Qualifying Policies for the same trip duration and destination.

9. Under no circumstances shall Income Insurance be liable to any customer or party, whether in contract, tort (including negligence) or otherwise, for any liabilities, losses, damages, claims, costs and expenses (including any special or consequential damages or losses) in connection with, related to or resulting from the Promotion.

10. Income Insurance reserves the right to vary/amend the terms and conditions of this Promotion at any time without prior notice to customers.

11. Income Insurance’s decision on all matters relating to this Promotion shall be final, conclusive and binding. No appeals will be entertained.

12. The Discount is not exchangeable for cash or any benefit in kind.

For enquiries on the Promotion, Customers may reach out to Income Insurance via www.income.com.sg/contact-us/customer-enquiry-form.

The precise terms, conditions and exclusions of the Qualifying Policies can be found at www.income.com.sg/travel-policy-conditions.pdf.

All of Income Insurance’s products are developed to benefit our customers but not all our products may be suitable for your specific needs. If you are unsure if a product is suitable for you, we strongly encourage you to speak to a qualified Income Insurance advisor. Otherwise, you may end up purchasing a product that does not meet your expectations or needs. As a result, you may not be able to afford the premiums or get the insurance protection you seek.

The partner rates on travel vaccinations by Parkway Shenton Pte Ltd (“Parkway Shenton”) is not to be used in conjunction with any other ongoing promotions, packages, or privileges, and not applicable with other corporate programmes provided by Parkway Shenton. Listed services and terms on the website (https://www.income.com.sg/parkway-shenton-travel-vaccination) are subject to changes without prior notice. Income Insurance Limited (“Income”) and its service provider, Parkway Shenton, may refuse to offer you the travel vaccinations at the rates stated above if you have not purchased the Eligible Products: Income's Travel Insurance (Per-trip and Yearly plans), Enhanced PreX Travel Insurance (Per-trip and Yearly plans), FlexiTravel Plus, Overseas Study Protection Plan, TravelShiok.

Income customers are to present their travel insurance document, and valid identification. Parkway Shenton reserves the right to refuse travel vaccinations at the stated rates if the required documents are not provided. For full terms and conditions, view here

These policies are protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you.  For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Income or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg). 

Information is correct as at 25 December 2024.

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