Customers with valid redemption letters may proceed to:

  1. LeTrain Redemption Centre located at 2 Havelock Road, #03-03, Havelock II Retail Mall ​to redeem their Procare Professional Deep Cleaning Credits.
  2. Bras Basah branch located at 75 Bras Basah Road, Income Centre to redeem their reward of FairPrice vouchers and/or Takashimaya vouchers.

Procare Professional Deep Cleaning Credits
Redemption FAQs

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Please visit LeTrain’s website for the latest redemption outlets' contact details as operations are subjected to the latest Government’s advisory. 

Kindly note that your redemption letter is valid for 2 months from the letter date. If your letter has expired, you may call our hotline at 6788 1777 and we’ll get in touch with you within 5 working days.

You can call our hotline at 6788 1777 and we will assist to re-issue and we’ll get in touch with you within 5 working days.

FairPrice Vouchers & Takashimaya Vouchers Redemption FAQs

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From 27 October 2023, you can redeem your gift at Income Centre. Please refer to the below details for the address and operating hours.

Address
Income Centre
75 Bras Basah Rd
Singapore 189557

 Operating hours
Mondays to Fridays - 9 am to 4:30 pm
Saturdays - 9 am to 2 pm
Closed on Sundays & public holidays

 

If your letter has expired, you may contact your advisor or call our hotline at 6788 1122, and we’ll get in touch with you within 5 working days.

 

You can contact your advisor or call our hotline at 6788 1777, and we’ll get in touch with you within 5 working days. 

Information is correct as at 1 November 2024.

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