Instruction videos
Watch the step-by-step videos to set up your Betterhealth account.
Enjoy 24/7 teleconsultation from the comfort of your home.
Add up to 3 generations of family member for them to enjoy the same benefits.
Choose a preferred timing to receive your medicine[1].
These benefits are exclusively brought to you in collaboration with MHC Asia Group.
Visit any of the 500 panel clinics islandwide, at $12.96 with GST/consultation[2].
First 10,000 eligible sign-ups can enjoy complimentary[3] Personal Accident coverage for 6 months.
Watch the step-by-step videos to set up your Betterhealth account.
Switching accounts and granting access
Steps to switch between accounts and grant access to family members.
This Programme is available to the following persons:
i. Income Customers
ii. Income Employees
iii. Income Advisors
Users are allowed to add 3 generations to their family tree on the Income x BetterHealth. For example, a user can add his spouse, parents (including parent in-law), children and siblings. Family members who have been added to the family tree are also availed the Programme benefits, and deemed as users of the Programme.
Complimentary 6 months Personal Accident cover:
The user must:
- hold a valid Singapore identification document such as a Singapore National Registration Identification Card (NRIC), Employment Pass, Work Permit, Long Term Visit Pass or Student Pass;
- be living or working in Singapore;
- be between 60 days old and 65 years old;
- sign up through the BetterHealth App.
Need more help? View our step-by-step guide below:
Account Set-up | How to see a doctor | How to build my family tree
Your queries answered.
We have collaborated with MHC BetterHealth to offer Income policyholders, advisors and employees access to primary care services that include teleconsultation and in-clinics visits. We will also be availing a complimentary $25,000 Personal Accident coverage for 6 months.
Policyholders can enjoy the following benefits:
-24/7 teleconsultation at $10 for standard teleconsultation from 0701 to 2359 daily. Additional S$20 after-hours surcharge for after-hours teleconsultation from 0000 to 0700 daily.
-Choose a preferred timing to receive your medicine at $10 per delivery.
-Visit any of the 500-panel clinics islandwide, at $12.96 with GST/consultation.
-Complimentary $25,000 Personal Accident coverage for 6 months.
-Up to 3 generations of family members can enjoy these benefits.
The offers are exclusive to all Income customers, advisors and employees only.
Our advisors will be reaching out to you to assist you with the enrollment process.
Alternatively, you may also download the MHC BetterHealth App on Google Play Store or the App Store. Please input “income50” as the member code during your registration.
No, these offers are complimentary to all Income policyholders, advisors and employees.
No, these offers are complimentary to your family members.
These offers are valid until 31 Dec’ 23.
MHC BetterHealth is our partner who will be providing teleconsultation services and access to their panel clinics.
MHC BetterHealth is under the Ministry of Health’s (MOH) Licensing Experimentation and Adaptation Programme (LEAP) regulatory sandbox initiative launched in 2018.
Print all queries
Charges related to teleconsultation, medicine, and delivery are subject to revision by the provider, MHC Asia Group.
You can refer to the Terms and Conditions of BetterHealth's promotion here.
Information is correct as at 2 February 2023.